Macro

A clean and straightforward help desk solution

It's simple: If there's a facilities problem in the workplace, we get it fixed immediately. fm24 offers a high-tech, low-stress help desk that is just a phone call or web message away from every employee in your organisation. Better yet, we operate our professional service 24 hours a day, 364 days a year at no extra cost.

Award-winning software designed specifically for facilities

No more than 30 seconds pass from the time you log a call to the time a supplier is notified to be on its way to fix the problem. We can guarantee this speed and efficiency because of our sophisticated and bespoke software. Developed specifically for the purpose of locating and dispatching the appropriate supplier, the software deals in both hard and soft facilities issues across sectors and borders.

Visibility of your supply chain, budget and building performance

Our systems aren't just responsive; they also proactively audit and capture data that is critical to performance management. By providing independently gathered, real-time information, fm24 empowers you to make more informed decisions by answering questions like, "Would it be more cost effective to replace a sink than continuously repair it?", "How is my supply chain performing?" and "How much of our repairs budget remains for this month?"

Scalability within the larger Mace organisation

Because fm24 is a part of Mace, an international construction and consultancy company, we pull from the pull expertise of the Mace team when necessary to provide our clients with a complete lifecycle view on facilities. When necessary, we can call on our trusted supply chain and help organisations to make performance decisions with a deeper understanding of the long-term implications to their properties.