Mace Group

The Polysystems concept is becoming a reality across England. Driving innovation and efficiency through partnership will be key to making primary care deliver more for patients and create a local NHS network that will improve patient choice.

Delivering change

Developing polysystems into robust and sustainable vehicles for change will require the engagement and commitment of stakeholders, from patients through to clinical staff. Key to this is:

• process mapping
• stakeholder engagement
• clinical and referral pathway redesign
• an estates utilisation strategy
• development of well designed services that can provide more complex care in the community

At Mace we will work with PCT organisations to develop local services. This may include additional community based urgent care, diagnostics and outpatient services, which will improve access to a wide variety of services for patients in locations more convenient for them.

Polysystems can deliver improvements in patient care by creating partnerships between existing primary care services, community pharmacies, social services and secondary care teams which drive service change, and create a seamless health service delivered in the community.

The Mace team involves clinicians who have experience of developing and delivering care services in primary, community and secondary care. We will use this advantage to ensure that you realise the benefit of redesigned services. We tailor our approach to each individual client and their priorities, focusing on using our experience to your advantage.

The NHS is driving improvements and aiming to achieve efficiencies, which will ultimately lead to a better patient experience. Mace can help you navigate your way through what may seem an uncertain environment to put you at the forefront. We will work with you to make your vision for primary care a reality and to deliver innovative and comprehensive primary care services with the patient at the centre of all that you do.

For more details, please contact our Director of Healthcare Jon Hiscock on +44 (0)20 7068 6025 or email jon.hiscock@macegroup.com