Macro in 60 seconds | Macro

Macro in 60 seconds

  • Learn all about Macro in under 60 seconds.

Then:  Macro was formed in 2002 as a part of Mace's commitment to offering services against every stage of the property lifecycle.

Now:  Today Macro is a total facilities management provider, including consultancy, help desk, technical services and owner association management – working in 23 countries.

Services: Facilities management consultancy, help desk services, integrated facilities management, maintenance service delivery and owner association management.  

Number of people:  678

2013 turnover:  £79.3m

Key people:

 Bill Heath: Chairman 
Ross Abbate: Managing Director, Europe and the Americas
Chris Bampton: Finance Director
Imran Akram: Director fm24 Help Desk and CAFM

Top 10 moments

The following timeline contains 10 significant milestones that have contributed to the strength of our current position:

  1. September 2002 – Macro begins operations with four founding partners, Bill Heath, Peter Brumby, Alison Hartigan and Gary Youngs
  2. 2004 – First overseas consultancy project for Jumeirah Beach Residence project in Dubai
  3. 2005 Macro wins Ernst & Young contract
  4. February 2008 – Macro travels with its first UK based client overseas (Invesco)
  5. March/April 2008 - Macro establishes its international operations in the Middle East with Old Town Island contract for Emaar (developer of the Burj Khalifa, the world’s tallest building) 
  6. May 2008 – Macro named Consultant of the Year in the Middle East and followed this success by winning the same award in 2009, 2010, 2011, 2012, 2013
  7. Sept 2009 – Macro commences FM operations for Invesco in 26 locations across the US and Canada. Macro also sets up operations in Qatar and Saudi Arabia
  8. 2010 – Macro hits milestone with 500 employees
  9. 2011 – Macro appointed on its largest contract, to oversee FM delivery to over 3,500 buildings in Abu Dhabi on behalf of client Musanada. Macro takes its operations to India
  10. 2012 – Macro commissioned operator of London’s newest mode of transport, the Emirates Air Line